Privacy Policy

BloomIQ Technologies Inc. ("BloomIQ," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services (collectively, the "Services"). By using our Services, you consent to the data practices described in this Privacy Policy.

This Privacy Policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Alberta Personal Information Protection Act (PIPA), as well as the requirements of Apple LLC and Google LLC for app development.

1. Collection of Personal Information

We may collect the following types of personal information:

• Information You Provide: Name, email address, phone number, company name, billing information, and any other details you provide when creating an account or using our Services.
• Automatically Collected Information: IP address, device identifiers, browser type, operating system, app usage data, and cookies.
• Third-Party Data: We may collect information from third parties such as analytics providers, business partners, or social media platforms when you integrate our Services with other applications.

We collect personal information only where necessary to provide our Services and fulfill our legal and contractual obligations.

2. Use of Personal Information

We use your personal information for the following purposes:

• To provide, maintain, and improve our Services;
• To process transactions and send billing information;
• To communicate with you regarding updates, promotions, and support;
• To enforce our Terms of Service and protect our legal rights;
• To detect, investigate, and prevent fraudulent activities and security breaches;
• To comply with legal and regulatory requirements.

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share information under the following circumstances:

• With Service Providers: We may engage third-party service providers to assist with cloud hosting, payment processing, hosting, analytics, and customer support. We use Stripe for payment processing. We use Google Cloud Platform (GCP) for cloud hosting and may utilize other cloud-based solutions to support our Services. By using our Services, you agree to Stripe's Terms of Service and Privacy Policy.
• Legal Compliance: If required by law, we may disclose information to law enforcement or regulatory authorities.
• Business Transfers: If BloomIQ is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• With Your Consent: We will share your information with third parties when we have your explicit consent.

4. Data Retention and Security

• We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
• We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure.
• While we take reasonable steps to secure your personal information, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Under Alberta PIPA and PIPEDA, you have the following rights:

• Access: You can request access to your personal information.
• Correction: You can request corrections to inaccurate or incomplete information.
• Withdrawal of Consent: You can withdraw consent for certain data uses, subject to legal or contractual restrictions.
• Deletion: You can request the deletion of your personal information, subject to retention requirements.

To exercise your rights, contact us at support@bloomiq.io.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect analytical data. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from them.

8. International Data Transfers

If you access our Services from outside Canada, your data may be transferred to and processed in jurisdictions that have different data protection laws. By using our Services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify users through our website or app. Continued use of our Services after an update constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

This Privacy Policy is governed by the laws of the Province of Alberta, Canada. Any disputes will be resolved in Alberta courts.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.